Frequently Asked Questions
Welcome to the FAQ section of Acme Gas Hereford! Here, we’ve compiled a list of frequently asked questions to help you understand more about our services and how we can assist you with your heating and plumbing needs.
Whether you’re looking to maintain your boiler, require emergency repairs, or need comprehensive information for residential or landlord services, you’ll find the answers here.
Our FAQs are designed to provide quick, clear responses to your common queries. If you have any additional questions or need further assistance, please don’t hesitate to contact us directly. We are committed to providing exceptional service and ensuring your heating and plumbing systems are in top condition.
Herefordshire Heating FAQs
Explore the sections below to find specific information related to our services:
What areas do you service in and around Herefordshire?
Acme Gas Hereford provides heating and plumbing services throughout Herefordshire. Contact us to confirm if we cover your specific location.
What types of emergency services do you offer?
We offer 24/7 emergency callouts for all types of heating and plumbing emergencies. This includes boiler breakdowns, heating system failures, and urgent plumbing issues.
Are your engineers certified?
All our engineers are Gas Safe registered and have undergone extensive training to provide high-quality service and adhere to safety standards.
How often should I service my boiler?
We recommend servicing your boiler annually to ensure it operates efficiently and safely. Regular servicing can also extend the lifespan of your boiler.
What does a standard boiler service include?
A standard boiler service from Acme Gas Hereford includes checking all components, ensuring the boiler is running efficiently, testing safety devices, and identifying any necessary repairs or adjustments.
Do you offer plumbing services for both residential and commercial properties?
Yes, we provide comprehensive plumbing services for both residential homes and commercial properties, including installations, repairs, and maintenance.
What is included in your landlord services?
Our landlord services include issuing landlord certificates, boiler servicing, and repairs, as well as proactive maintenance services to ensure your property complies with current safety regulations.
How quickly can you respond to tenant emergencies?
We prioritize emergencies and strive to respond to tenant callouts as quickly as possible, typically within the same day.
How can I book a service appointment?
You can book a service appointment by calling our office or via our website, where you can select a time and date that suits your schedule.
Do you provide free quotes?
Yes, we offer free, no-obligation quotes. Contact us with details of your requirement, and we will provide a detailed estimate.